Woodilee Factoring Service

At the last WRA AGM a number of residents joined and expressed openly their frustration with the service provided by our current factor for the wider Woodilee estate (RMG) who were appointed by the consortium of developers when the estate was first built.  RMG were in attendance and made verbal promises to progress to resolution the issues raised.  Similar frustrations and feedback were passed on by the outgoing WRA committee members.  The new WRA members (as a Committee) made a decision at this time to work with RMG and seek improvement over a short time frame. That promised improvement unfortunately hasn’t materialised. Today the WRA sent on a formal complaint to RMG. Attached was a detailed fact based assessment of their performance against their own documented service commitments. One of our Committee members spent considerable time over the festive period writing up this detailed and valuable document.  As we want to give RMG the right to respond (as per their quoted 10 day complaints procedure timeline) I cannot share the report publicly just now.  This formal complaint follows a similar one made by the outgoing WRA Chair in 2018.

The WRA would like to progress a “phased” approach to remediating our current factoring issues.  PHASE 1 is to seek a wider feedback from residents on their engagement with RMG and whether they would support voting to empower the WRA to replace them (should they fail to meet their own service commitments within a reasonable period of time).

PHASE 2 would be to formally run a voting process to make that decision. In advance of this the WRA would provide residents with further information on RMGs performance to date and the logistical and financial aspects of any switch. The powers to appoint another factor would also be caveated with constraints around cost and other aspects to ensure the WRA does not replace the current factor with a  factor that costs a lot more.

Should residents vote to empower the WRA to determine who factors the estate going forward we would intend to open discussions with a select group of alternative factors and compare their offering with what RMG have provided and provide at that time (including any uplift in performance).  PHASE 3 – Termination, selection and appointment of a new factor OR retention of existing factor would sit with the WRA.

Please note that performance observations relate to the property management service not the 3rd party vendors who provide services to the factor for the benefit of residents such as grounds maintenance. Clearly management and measurement of 3rd party vendors is a key factoring service but I just wanted to make that clear.

I would also flag that a number of streets within the Cala Ph2 development are classed as Oxgangs and NOT part of RMG’s Woodilee Village factoring contract. They have a separate contract with RMG. Further, many of the blocks of flats have separate contracts with RMG for factoring services related specifically to the flats. This is in addition to the fees paid by these flat owners for RMG’s management of the wider estate. The clock tower flats have previously replaced RMG for this factoring service (which included also the grounds specific to the Clocktower) as have one of the blocks of flats on Rutherford Drive.  I raise this as I think many residents are not aware of the factoring arrangements and accountabilities in place across the wider estate.

To help us assess resident’s appetite to empower the WRA to progress this agenda, can you email us at feedback@woodilee.org.uk with your thoughts/feedback/concerns and whether you would support such a proposal if presented in future as a formal vote.

Aldi Planning

As many residents will already be aware, Aldi are running a consultation on building a new store close to Woodilee and adjacent to the Kirkintilloch Link Road / Initiative Road.

An initial session took place earlier this month, but another opportunity to provide feedback still exists.

A website detailing the plans can be found at https://aldiconsultation.co.uk/kirkintilloch/ and the letter below gives details of an additional opportunity to join a webinar on the proposals.

Aldi Kirkintilloch Residents Letter

Shop Local

Shop Local

The Woodilee Residents Association are delighted to be able to offer a facility for businesses owned and operated by individuals who live in Woodilee Village to advertise their products and services to other residents. Every month we will promote to our followers on Facebook a page on our web site at woodilee.org.uk containing details of all businesses who have registered for this scheme.

There is no charge to businesses for this service, but if you’d like to offer a discount to residents of Woodilee Village then this would help encourage the Shop Local ethos.

If you’d like to advertise on our web site and have your business promoted monthly please send an email to contact@woodilee.org.uk with the following details :

  • Name AND address of the business owner (will not be published or shared)
  • Name of your business
  • Two of the following 3 items :
    • A flyer (JPEG, PNG, GIF) with details of your business
    • Logo of your business
    • Some descriptive text that you want associated with your mini page

Adverts will be published on our Shop Local page : woodilee.org.uk/shop-local

Please note that it is not possible to provide regular updates to your mini page on the web site.

Faster Broadband has arrived

Faster Broadband

In July 2020 Openreach installed a number of fibre cables across Woodilee Village heralding the start of the Fibre To The Premises (FTTP) roll out. This offers speeds of up to 900Mbps and is currently understood to be available to the majority of the village. This means the majority of residents now have a number of options available to them including :

  • Fibre To The Cabinet (FTTC) offering speeds of up to 70Mbps
  • Fibre To The Cabinet (FTTP) offering speeds up to 900Mbps

Unfortunately there are reports that it’s not currently available to the blocks of flats across the village and we don’t know if this will be resolved any time soon.

There are reports that Virgin Media will also be rolling out fibre across the village. Further details will be added in due course.

You should use the OpenReach Fibre Checker to verify what options are available to your home.