Committee Meeting CM2021-02 took place on 16th February 2021 via Microsoft Teams.
Content from this meeting can be found below:
The next meeting was provisionally scheduled for 16th March at 7pm but following the meeting with RMG in February, this was postponed to 25th March to allow a budget review to be undertaken at meeting CM2021-03.
On 23rd Feb 2021, the Residents Association met with RMG to discuss the management of the estate following a “performance review” undertaken by the new committee installed in November 2020.
The Agenda used is shown below and the minutes are linked below.
An outcome of this was that the next committee meeting, scheduled for 16th March 2021, would now be moved to 25th March 2021 to act as a budget meeting with Melissa (RMG) in attendance.
Attending:
The minutes can be found here: Review Meeting Final Minutes – 2021-02-23
The Annual General Meeting for 2020 took place on 17th November 2020 via Zoom.
Content from this meeting can be found below:
The RA is aware that there have been a number of lighting faults around the estate in recent weeks and months.
The responsibility for fixing lighting faults varies across the estate – adopted roads (Menzies Drive and Calfmuir Road) are the responsibility of East Dunbartonshire Council whilst other roads remain the responsibility of the developer for that area.
In order to assist, RMG have recommended that faults can be passed to them and the property manager will pass them on to the appropriate authority, but it may also be beneficial to contact the builders directly to speed up resolution.
Contact forms for customer care:
Committee Meeting CM2021-01 took place on 19th January 2021 via Microsoft Teams.
Content from this meeting can be found below:
The next meeting is scheduled for 16th Feb at 7pm.
At the last WRA AGM a number of residents joined and expressed openly their frustration with the service provided by our current factor for the wider Woodilee estate (RMG) who were appointed by the consortium of developers when the estate was first built. RMG were in attendance and made verbal promises to progress to resolution the issues raised. Similar frustrations and feedback were passed on by the outgoing WRA committee members. The new WRA members (as a Committee) made a decision at this time to work with RMG and seek improvement over a short time frame. That promised improvement unfortunately hasn’t materialised. Today the WRA sent on a formal complaint to RMG. Attached was a detailed fact based assessment of their performance against their own documented service commitments. One of our Committee members spent considerable time over the festive period writing up this detailed and valuable document. As we want to give RMG the right to respond (as per their quoted 10 day complaints procedure timeline) I cannot share the report publicly just now. This formal complaint follows a similar one made by the outgoing WRA Chair in 2018.
The WRA would like to progress a “phased” approach to remediating our current factoring issues. PHASE 1 is to seek a wider feedback from residents on their engagement with RMG and whether they would support voting to empower the WRA to replace them (should they fail to meet their own service commitments within a reasonable period of time).
PHASE 2 would be to formally run a voting process to make that decision. In advance of this the WRA would provide residents with further information on RMGs performance to date and the logistical and financial aspects of any switch. The powers to appoint another factor would also be caveated with constraints around cost and other aspects to ensure the WRA does not replace the current factor with a factor that costs a lot more.
Should residents vote to empower the WRA to determine who factors the estate going forward we would intend to open discussions with a select group of alternative factors and compare their offering with what RMG have provided and provide at that time (including any uplift in performance). PHASE 3 – Termination, selection and appointment of a new factor OR retention of existing factor would sit with the WRA.
Please note that performance observations relate to the property management service not the 3rd party vendors who provide services to the factor for the benefit of residents such as grounds maintenance. Clearly management and measurement of 3rd party vendors is a key factoring service but I just wanted to make that clear.
I would also flag that a number of streets within the Cala Ph2 development are classed as Oxgangs and NOT part of RMG’s Woodilee Village factoring contract. They have a separate contract with RMG. Further, many of the blocks of flats have separate contracts with RMG for factoring services related specifically to the flats. This is in addition to the fees paid by these flat owners for RMG’s management of the wider estate. The clock tower flats have previously replaced RMG for this factoring service (which included also the grounds specific to the Clocktower) as have one of the blocks of flats on Rutherford Drive. I raise this as I think many residents are not aware of the factoring arrangements and accountabilities in place across the wider estate.
To help us assess resident’s appetite to empower the WRA to progress this agenda, can you email us at feedback@woodilee.org.uk with your thoughts/feedback/concerns and whether you would support such a proposal if presented in future as a formal vote.
As many residents will already be aware, Aldi are running a consultation on building a new store close to Woodilee and adjacent to the Kirkintilloch Link Road / Initiative Road.
An initial session took place earlier this month, but another opportunity to provide feedback still exists.
A website detailing the plans can be found at https://aldiconsultation.co.uk/kirkintilloch/ and the letter below gives details of an additional opportunity to join a webinar on the proposals.
Committee Meeting CM2020-12b took place on 15th December 2020 via Microsoft Teams.
Content from this meeting can be found below:
Committee Meeting CM2020-12 took place on 1st December 2020 via Microsoft Teams.
Content from this meeting can be found below:
The Woodilee Residents Association are delighted to be able to offer a facility for businesses owned and operated by individuals who live in Woodilee Village to advertise their products and services to other residents. Every month we will promote to our followers on Facebook a page on our web site at woodilee.org.uk containing details of all businesses who have registered for this scheme.
There is no charge to businesses for this service, but if you’d like to offer a discount to residents of Woodilee Village then this would help encourage the Shop Local ethos.
If you’d like to advertise on our web site and have your business promoted monthly please send an email to contact@woodilee.org.uk with the following details :
Adverts will be published on our Shop Local page : woodilee.org.uk/shop-local
Please note that it is not possible to provide regular updates to your mini page on the web site.
